About Us
We Started MyPetSpring Because We Were Tired of Dirty Water Bowls Too.
It started with a simple frustration.
Like most pet parents, we were constantly refilling water bowls, scrubbing away that pink slime, and worrying whether our cats and dogs were drinking enough. We tried cheap plastic fountains—they broke. We tried "premium" options—they were loud, hard to clean, or just didn't work as promised.
So we asked ourselves: Why isn't there a water fountain that actually solves these problems honestly?
That question became MyPetSpring.
Our Mission
We're not here to sell you a gadget. We're here to give you peace of mind about your pet's hydration and water quality—without the hype, the hassle, or the broken promises.
Every design decision we make comes back to three questions:
- Does this actually help pets drink more?
- Is this realistic to maintain long-term?
- Would we use this in our own homes?
If the answer to any of these is "no," we go back to the drawing board.
What Makes Us Different
Radical Honesty
We won't tell you stainless steel is self-cleaning. We won't claim 100% of vets recommend us. We'll tell you exactly how often you need to change filters, what "quiet" really sounds like, and what to expect when your pet tries it for the first time.
Built to Last, Not Landfill
We designed MyPetSpring with replaceable parts because we're tired of throwing away entire products when one piece breaks. Your fountain should last years, not months.
Real Support from Real People
When you email us, you get a response from someone who actually owns a MyPetSpring fountain and has pets at home. No outsourced call centers. No copy-paste responses. Just real help.
Our Promise to You
- No medical claims we can't back up (we support hydration, we don't cure diseases)
- No fake urgency tactics (no countdown timers or "only 2 left!" pressure)
- No hiding maintenance reality (we'll tell you the truth about cleaning)
- 30-day guarantee, no questions asked (if your pet won't use it, you shouldn't be stuck with it)
We're building a brand for the long haul—not chasing quick sales. That means earning your trust, one honest conversation at a time.
Join 80,000+ Pet Parents Who Trust MyPetSpring
We're proud to be a small, pet-parent-owned business serving cats, dogs, and their humans across the United States. Every fountain we sell helps us improve the next one, and every piece of feedback makes us better.
Thank you for trusting us with your pet's hydration.
— The MyPetSpring Team
Contact Us
📧 Email: support@mypetspring.com
📍 Based in Vancouver, British Columbia, Canada